Customer Care Consultant

Job Objectives:

To support sales operations by managing administrative tasks, maintaining sales facilities, and actively assisting in sales proceeds collection through systematic follow-ups with homebuyers, and ensuring smooth day-to-day functions.

Job Responsibilities:

1. Facility Management

• Ensure daily cleanliness and presentability of sales gallery and office.
• Oversee proper maintenance of display areas and furniture.
• Coordinate with cleaning staff and maintenance team for upkeep and repairs.

2. Contract Administration

• Prepare sales contracts, agreements, and related legal documents.
• Ensure all documentation is accurate, complete, and properly filed.

3. Sales Proceeds Collection

• Systematically follow up with homebuyers for scheduled payments or late payments via calls, emails, and any official reminders.
• Maintain a payment tracking system and update collection status regularly.
• Prepare daily/weekly/monthly collection reports for management.

4. Administrative & Sales Support

• Support in organizing sales events, launches, and promotional activities
• Maintain and update customer databases and sales records

Job Requirements:

• Diploma or degree in Business Administration, Sales or a related field.
• 1 year in sales administration, office management, or a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and basic accounting knowledge.

How to apply

If you are ready for an exciting career with an award-winning property developer, please see the full job description and email your resume to [email protected]. Only shortlisted candidates will be contacted.