Senior Collector

About Urbanland Asia:

At Urbanland, we care deeply about increasing people’s quality of life in Cambodia by creating inspirational spaces for people to live, work and play in. We do so with absolute attention to quality and craftsmanship ever since we began in 2013. We provide a supportive environment for our Urbanland superstars to continuously develop and grow professionally and personally.

Position Summary:

We are looking for a numerical, accurate candidate who have an experience and a very good at follow up outstanding payment to join our finance & Legal team in order to collecting payment; preparing statements to finance & accounting and sale department if customer fails to respond; initiating repossession proceedings or service disconnection; resolving disputes with customers/tenants; and keeping records of collection and status of accounts. This role will focus on:

  • Review and monitor customer account recorded by sale team during sale lead and update account information if required
  • Record information about financial status of customers and status of collection efforts using computers and a variety of automated systems
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  • · Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Position Requirements:

We are looking for someone who has at least 2 years of experience in collections and customer service and holding bachelor’s degree in Finance & Accounting or related field. The role requires a high commitment, helpful, punctual, patient, confident and strong presentation skill, organization skill, negotiation skill, communication skill. The successful candidate will need to be able to collaborate effectively with a wide range of stakeholders and work under pressure.

Download full job description and requirements

How to apply

If you are ready for an exciting career with an award-winning property developer, please see the full job description and email your resume to joinus@urbanlandasia.com. Only shortlisted candidates will be contacted.

Closing date: 1st November 2020

Working at Urbanland

Join a caring and nurturing environment to grow and fulfil your potential at Urbanland amongst collaborative and supportive colleagues. Enjoy amazing perks such as health insurance benefits, education and training opportunities, 18 days annual leave (on top of sick leave and public holidays), a cool and convenient office in Phnom Penh’s Central Business District, team gatherings and lots more.


Department: Finance & Legal
Type: Full Time
Start Date: Apply Now