Privacy Policy

Urbanland’s policy is to only collect personal information which is reasonably necessary for its dealings with the relevant individual. Urbanland only uses personal information for the purpose specified or which is reasonably apparent at the time the information was collected.

Urbanland takes reasonable steps to protect personal information that it holds from unauthorized access, modification, misuse, interference and loss. Urbanland may sometimes disclose personal information overseas to allow external parties to perform their services for Urbanland but Urbanland will only do so in accordance with the privacy policy.

The purpose of this Policy is to describe how Urbanland complies with the privacy requirements in protecting the personal information Urbanland holds about individuals. This Policy is applicable to Urbanland and its controlled entities.

1. Collection of Personal Information

The type of personal information that Urbanland collects will depend upon what dealings the relevant individual may have with Urbanland.

Urbanland may collect and hold personal information about individuals who:

  • Purchase, or express an interest to purchase an Urbanland property (for example when entering into a sale and purchase agreement, or when responding to requests for information about an Urbanland home or condominium;
  • Lease, or express interest to lease, premises or spaces, including any related guarantors (for example, when negotiating, entering into or applying to enter into a lease with Urbanland);
  • Seek employment with Urbanland or are Urbanland employees (for example when conducting background checks for the purposes of employment);
  • Enter an Urbanland managed building or site (for example when maintaining visitor registrations for an Urbanland managed building, capturing video or images through surveillance systems in an Urbanland managed car park, facilities floor);
  • Register or subscribe to join Urbanland programs, newsletters or competitions;
  • Use Urbanland’s corporate or project websites, social media and other online services;
  • Use mobile applications developed by Urbanland or log on to wireless facilities provided in an Urbanland managed building or sales gallery:
  • May otherwise come into contact with Urbanland; or
  • Are provided loans or other financial accommodation by Urbanland.

What personal information do we collect from the people that visit our website, sales gallery and managed buildings?

  • When registering on our website, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience;
  • Date of birth, photographic or video images;
  • Information about the individual’s financial position and credit-worthiness;
  • Is required by or authorised by law;
  • The individual’s tax file number;
  • The individual’s opinion about Urbanland’s products, services or staff.

How do we use and protect your information?

If Urbanland wishes to use or disclose the personal information in other circumstances, it needs to obtain the individual’s consent to do so.

In general, Urbanland uses personal information for the following purposes:

  • Providing products or services that have been requested;
  • Communicating with the individual;
  • Assessing the suitability of prospective tenants;
  • Helping Urbanland manage and enhance its products and services, including analyzing customer feedback and future customer needs;
  • Providing ongoing information and marketing about products and services to individuals that Urbanland believes may be interested and where the individual has signed up;
  • Managing security and safety requirements in Urbanland managed buildings and sites;
  • Complying with regulatory and legal obligations;
  • Recruiting employees and contractors;
  • Fulfilling its obligations to employees.

2. Marketing

Urbanland may send marketing materials to its customers or potential customers where Urbanland has collected the personal information from the individual. The individual’s prior consent will be obtained before personal information is used for marketing purposes. If the customer no longer wishes Urbanland to use his or her personal information in order for Urbanland to provide marketing materials, the customer is to advise Urbanland via the relevant method provided for in the electronic marketing message sent to the customer or to write to Urbanland. Urbanland will act and amend its records promptly.

Do we use ‘cookies’ on our website?

Urbanland along with third-party vendors such as Google use cookies (such as the Google Analytics cookies) and / or other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

3. Third-party disclosure

Urbanland does not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Urbanland may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

4. Applying for employment with Urbanland

Urbanland collect personal information from individuals who submit applications or register interest for employment with Urbanland. If the application is unsuccessful, Urbanland may retain the information in case a more appropriate opportunity becomes available.

5. Opting out

To be in accordance with Privacy Policy, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarter
  • Monitor third-party email marketing services for compliance, if one is used
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

6. Changes in the future

Urbanland reserves the right to change this Policy at any time. Urbanland will notify any changes to this Policy by posting an update version on the Urbanland website at

7. Contacting Urbanland

If there are any questions regarding this privacy policy, you may contact us using the information below:

E: [email protected]
P: +855 12 444 371

Urbanland Asia Investment Co., Ltd.
1F-1, 299 Preah Ang Duong, Daun Penh
12200 Phnom Penh